Rush Creations is located in Sydney Australia. I run my boutique from my home in Rouse Hill.

Yes, you're welcome to visit my Rouse Hill boutique by appointment. Our boutique hours are Monday to Friday, 4:00 PM to 7:00 PM, and Saturday to Sunday, 10:00 AM to 4:00 PM. Click here to book your appointment and explore our exquisite jewellery collection in person.

Yes, we offer international shipping to most countries at competitive rates. Your order will be shipped via DHL Express or Australia Post. For urgent shipping requests or quotes, feel free to contact us directly.

Usually all orders are mailed out within a day of receiving payment. However, some orders may be large or intricate and they may take up to a week to mail out due to handcrafting each piece. Our website also has an Order Tracking facility through which we will keep you updated on the progress of your order.

All the jewellery is delicately packaged in a Rush Creations white jewellery box and wrapped in bubble wrap for safe handling.

Most items will not be out of stock unless I can not get a particular type of bead because the supplier is out of stock so each item will vary due to the supplier demand. Please feel free to email me (mailto:rushcreation@rushcreations.com.au?subject=Stock Level Enquiry)for a more secific time frame.

Rush Creations does not see any of your credit card details as the payments are sent electronically via a secure gateway which makes the experience seamless. The bank will electronically verify your details and will then send Rush Creations an email with a status of approved or declined.

We use only the finest materials in our jewellery, including genuine Swarovski crystals, freshwater pearls, premium man-made pearls, and high-grade cubic zirconia (diamond simulants). Each piece is expertly handcrafted and finished with tarnish-resistant plating for lasting beauty. Our jewellery is nickel-free, hypoallergenic, and designed to exceed your expectations. If you're not completely satisfied, you can return your purchase (excluding 'Sale' items, earrings, and select stock—see our Returns policy for details).

Our images have been digitally enhanced and we have made every effort to ensure the product colours shown on the Rush Creations Bridal Jewellery website are as close as possible to the actual colours, however, some computer screens may show slight variations.

All our range is plated in quality tarnish resistant plating. The highest quality tarnish resistant plating available is rhodium. Rhodium will not tarnish easily or quickly, even if exposed to moisture. Not all our ranges are plated in rhodium. Please check the descriptions of each item to determine if it is plated in rhodium or another quality tarnish resistant plating.

Rhodium is silver, high quality which will ensure jewellery does not tarnish easily or quickly. Rhodium is also hypoallergenic. More expensive than gold by weight, rhodium is one of the rarest and most valuable precious metals (a member of the platinum metal group). White gold is often plated with a thin rhodium layer to improve its appearance, while sterling silver is often rhodium plated for tarnish resistance. Items which are stated as plated in rhodium on our website are plated in genuine rhodium. Rhodium is an expensive metal, so expect to pay a little more for jewellery which features the real thing.

Absolutely! I specialize in bringing your bridal jewellery visions to life. Share your ideas with me via message or book an appointment to discuss them in person. Custom designs typically take a minimum of 4 weeks to complete, and you'll be involved in every step of the process. A quote will be provided, and a 30% non-refundable deposit is required to begin crafting your unique piece.

I love meeting with my brides face to face if possible. Once you book an appointment, you will be sent my address to view the products at Rouse Hill, NSW where you will be able to try on any items. You will then place an order and a deposit of 30% is paid. You will be notified a week before your order is complete for you to pick up. Your order can be shipped for an additional cost if you prefer not to come back. For urgent orders, if the item is in stock you may take it home with you when you visit our boutique.

To initiate a return (exchange or refund), please contact us at contact@rushcreations.com.au or call 0425 357 312 within 4 days of receiving your order. Earrings cannot be returned due to hygiene reasons. Ensure the item is in its original condition, unworn, and accompanied by the original receipt. We reserve the right to charge for the full cost if the item is worn or damaged.