Does your business ship internationally?
We ship to most overseas countries with a competitive shipping cost.
Can we choose a different colour for an item of jewellery?
Most items allow you to customise your own jewellery by using the options present when viewing. I stock most colours but if you want a particular colour please email email@example.com and if I can get the beads in a particular colour there is no problem in making the item for the customer. I usually buy different colours in particular beads but if I don't have a particular colour there will be at least a week delay.
How long until I receive my order?
Usually all orders are mailed out within a day of receiving payment. However, some orders may be large or intricate and they may take up to a week as each item is handcrafted. Our website has an Order Tracking facility through which we will keep you updated on the progress of your order.
How will my item be packaged?
All earrings come on a Rush Creations black tag and all other jewellery including the earrings are placed in a white gift box with a ribbon (usually the colour of the jewellery purchased) and wrapped in bubble wrap for safe handling.
How long will a "Sold Out" item be back in stock?
Most items will not be out of stock unless I can not get a particular type of bead because the supplier is out of stock.
Do you sell wholesale?
Yes, but you will need to be a registered business and you will need to send an email to firstname.lastname@example.org outlining your business details including your ABN. Minimum orders do apply.
How secure is the web site when using credit cards on line?
Rush Creations does not see any of your credit card details. Rush Creations is notified by email that there is an order and the order has either been approved or declined.